As simple as, for example, buying sugar at the nearest supermarket. Only such a skill is much more expensive at its price than anything else in the world.

If you are determined to learn how to manage human psychology, Rockefeller’s words should be imprinted in your memory for the rest of your life. After all, each of us knows that personal growth is possible only in close contact with society. Human psychology- this is a thing that is embedded in every individual from a very early age.

Learning to manage other people

In order to have power over a person and understand his psychology, it is not enough to know only his character and how he behaves. The first thing you need to do is learn to use the acquired knowledge and apply it to a specific individual based on the characteristics of the person and his character.

In this article we will talk about how to manage human psychology and how to correctly apply the acquired knowledge in practice.

Study the characteristics of the psyche

In order for a person to go beyond the limits of his consciousness, psychologists all over the world use people. In most cases this is hypnosis. This method has a direct effect on the psyche. Once a person enters a narrowed state of consciousness, it is quite easy to suggest something to him, and you can also control his thoughts and behavior.

Of course, the pursuit of selfish goals through hypnosis is also punishable by law. It is for this reason that professional psychologists use hypnosis only when very great need. For example, if something is very disturbing to a person, using this method a psychologist will be able to “pull out” the lingering problem from the depths of consciousness.

A person is primarily based on knowledge of this very psychology, as well as on personal characteristics individual. This knowledge will help one person change the behavior of another for their own benefit. In order to find out personal qualities the person you are interested in, watch his every action and listen to everything he says. Once you realize that you have studied it well enough, use the methods of managing people suggested in this article.

Method one: demand more

This method implies that you should ask a person for much more than you actually need. Or, for example, ask him to do something unusual for you. Of course, he is unlikely to agree. After small quantity time, you will be able to turn to him with a request to do for you what you really need. V in this case is such that he simply cannot refuse you. The whole point is that he will be embarrassed to refuse a second time, and the second request compared to the first will seem much easier to him.

Method two: address the interlocutor exclusively by name

This advice is given by a world-famous psychologist. In his opinion, by addressing a person by name, you thereby confirm his importance. It is the name that is pleasant for a person’s perception. After all, if a person has it, it means he exists or once existed.

Naturally, if you confirm the importance of your interlocutor, you will receive favor and respect in return. It’s worth saying here that this rule must be applied to ranks, ranks, titles and social roles. For example, if you call the same person your best friend for long enough, sooner or later he will subconsciously begin to believe that there is a friendship between you.

Method three: flattery

As we have already said, managing human psychology is a rather difficult thing, even if at first glance it seems that winning over your interlocutor is quite easy. This also applies to this method. Sometimes it seems to us that in order to win someone over, we just need to tell him compliments and all sorts of pleasant words. The most important thing here is not to overdo it. After all, if a person understands that you are talking to him through false compliments, a storm of indignation will arise in his soul. And then there can be no talk of any sympathy or affection. The main thing is to understand that this method cannot be applied to everyone and not in every situation.

Managing a person in this way means that you seem to confirm all the hidden thoughts and feelings of your interlocutor.

Method four: reflection

The whole point of it is to at some point imitate the person you are interested in. After all, every individual is inclined to friendship with those who are more or less similar to him. The most interesting thing is that after such a technique, the “experimental” will continue to communicate on a positive note for some period of time with other people who did not take part in your conversation. Here the psychology of management is based on the same principles as in the case of calling by name.

Method five: use your interlocutor’s fatigue

Of course, if you ask a person for something at a time when he is tired and wants to rest, he is unlikely to agree to your request. In this case, you definitely need to emphasize its full significance. Believe me, the next day your opponent will definitely do what you asked him to do yesterday. The thing is that when we refuse someone something, we feel discomfort.

Method six: a simple request

In order to understand how to manage human psychology, first of all, as we have already said, it is necessary to learn as much as possible about him. Approach the person you are interested in and ask for something very simple. After a short period of time, ask the same person for something more difficult. This method involves a person gradually getting used to increasing complexity.

The most important thing is not to ask for everything at once. A lot of time should pass between your requests, otherwise you will simply be considered impudent.

Method seven: listen more, talk less

Even if at some point in the conversation you begin to understand that you completely disagree with the opinion of your interlocutor, you should not immediately attack him with your arguments and thoughts. Learn to listen first. After he finishes his speech, tell him that you really appreciate his position, but you have your own personal opinion on this matter. After this, your interlocutor will understand that he means something to you, and will try to listen to you, even if he does not share your point of view.

Method eight: paraphrase the words

Using this technique, you can easily and simply establish contact with almost any person. This method implies that during a conversation you should from time to time pronounce the phrases of your interlocutor, only in different words. This approach will help a person understand himself, and also make sure that you are a true friend and compassionate comrade.

In conclusion, we will say that strong-willed and charismatic individuals know best how to manage human psychology. They are the ones who manage to win over the interlocutor and make him fulfill their request. For the most part, such people do not know refusal.

Training

Now you have an idea of ​​managing a person and his actions. In this case, the whole secret lies in the individual’s psyche. Separately, it is worth saying that to train your skills, you can use online games “Managing People” as practice. And as you understand, in order to win over a person, it is not at all necessary to use such complex method like hypnosis. Moreover, by using these techniques for managing people, you can completely eliminate the feeling of discomfort and “use” that are necessarily present after hypnosis.

The main thing is that you can use the knowledge gained to build friendly and good relationship with the people around you!

How to manage people

“How to manage people? is nothing more than motivating other people.”

This article will provide you with a series of tips on learning how to manage people at work that you can use to help you make the transition to a leadership position less daunting. This is not meant to be a day-to-day operating manual, it is beyond review, however it does provide a plan to help you through the process of setting goals and managing your people. So take a deep breath and let's get started!

Actions

Understand what it means to manage

What really sets managers apart is their move away from a concept known as "personal contribution." Basically, managers are not a contributor individuals. This means that you will be responsible for the work of others; your success depends on how you deploy your management. You are now responsible for more work than you could do on your own (see warning section). You can't fix all the problems yourself - don't even try - it's not your job anymore.

Prepare for the transition

This will be an experience of embarrassment and frustration - it may not be immediate, but managers are often "leveraged" in several directions.

• Search for a mentor: Not your immediate boss, but another manager with more experience. You need to ask him how to make your transition easier. This is a very important tool.
• Show maturity: Make contacts, ask other managers and executives about the local clubs they attend. It is necessary to acquire as many contacts and acquaintances in your area as possible.
• Read literature: Go to HR and ask if there are books or training programs that can be used to help you. Read a little about being a manager. There are mountains of literature on this topic. The most famous on this topic. (“‘Manager for a minute” and “ Seven habits effective people"are basic for a manager).
• Help your staff to use it: It is possible that among people who were previously colleagues, your new position will be a cause of envy (possible resentment) and friction. You can't avoid it, but you can keep the lines of communication open to reduce "problems." However, you must remember that you are now higher, but you should not allow yourself to use this ratio with old comrades. Also, if you were not colleagues, getting a new position always makes others nervous. Let them know what your plans are. Establish your connection with employees as quickly as possible.
• Don't neglect your family: your spouse and your children, if you have them, as friends, still need your attention as they did before. It's clear that you'll have more things on display now. Reconsider your priorities. You will not want to leave your career to spoil your relationship with your family (God forbid that this happens).
• Don't neglect your health: Okay, you've discovered that it's really fun. Work is exciting, you work longer hours, maybe even work from home, wake up earlier in the morning, go to bed later in the evening, do great job. Are you sure about this?

Define your goals

What specific goals are important to you? Do you have a plan, for the day or the week? What can you say about your new goals for improving your productivity? Write down and remember in a special way. (see Tips section). It will be yours checklist. Due to this you have to be careful, this should be a dynamic document, some things change over time. Some remain the same as the service level, but others may vary depending on the strategies that determine upper levels. Review your list often with a critical eye when necessary.

Know your people

You need to know the strengths and weaknesses individual team members. One works very quickly, but sometimes ignores some details. The second one has problems with the amount of work he does. The third has exciting relationships with clients but can never say no to clients, while the fourth has excellent technical skills but lacks close relationships with people. You need to know these things very, very well. You will use this knowledge to balance the productivity of your people.

Assign appropriate tasks to your employees

Use the information you gathered from the previous steps to assign the appropriate tasks to the appropriate employees. Use yours strengths and try not to assign them tasks in which you will suffer from your weaknesses. If you have the opportunity, outsource the work to people with complementary skill sets.

Meetings with your team members

Having regular one-on-one conversations is usually very important for proper management. These meetings have several purposes.

• Give feedback about the progress of their function: Discuss the previous week's goals including what went well, what area they can improve on next time and how this improvement can be achieved. This will result in:
• Set goals for the next meeting: these are commonly referred to as "effective measures" and will be the basis for next week's review.
• Studying issues related to personnel: You're going to be a little out of touch with the staff, now you have to understand that too. The only way staying up to date on issues that affect your people's productivity (and therefore your work) is listening to your people!
• Motivation: The best leaders find ways to make their employees motivated to do their jobs well and with pride. Use these sessions to learn what motivates your employees and use this feedback to improve your contributions.

Be visible

Under no circumstances should you give the impression that you are an inhabitant of a tower from ivory. If your team members don't see their leader, anarchy ensues. Then things will get really bad for you. Even if you manage staff remotely, you need to make sure that they “feel” your presence. If there are multiple shifts, provide tours of all shifts on a regular basis.

Documenting group activities

Your performance evaluation is based largely on the performance of your people, so keep a log of problems and achievements. This will be especially important if serious problems arise.

Incentives

It doesn't mean money.. although money is good, it motivates paramountly for performance results. Recognition is much more effective. If you have the power to do this, you can guarantee something, such as an extra day off for this something exceptional. When you give a bonus, make yourself known. (award ceremony in the audience).

Know

There will inevitably be times when you need to correct certain behavior patterns. Find out how to do it right. If you do it right, you can achieve the results you want. If you do it wrong, things can turn out really bad for you.

The art of managing people

Completely revised and updated the art of managing people, offers the latest wisdom on the essential principles and techniques for creating positive work.

• Post your goals: When posting your goals, make sure they are highly visible. Your team should review them at any time. “Increasing service levels by 5% in the next 6 months” should not be a secret. Show goals as soon as they become available.
• Praise your employees: Tell someone what they really do good job, let your employees know that they are highly valued.
• Communicate, communicate and communicate! Your people will feel more confident if you let them know what's going on. Everyone wants to see the “general situation.”
• I know for sure: There will be times when you need to take action. disciplinary action and even dismissal. This can be incredibly difficult even for experienced managers. How to punish employees? This topic is beyond the scope of this article, but there are many good links.
• Use Human Resources: If you have an HR department, it is now your new and best friend. This is a resource that can be used. They can help with rewards, with disciplinary action, can help you stay out of trouble with the law, and they like bosses who recognize them.
• Giving an example: a manager must focus on all aspects of his job. Being an example for your colleagues gives positive result. Compassion, understanding, and respect allow you to focus on your tasks, be a team player, and be dedicated to your work.
• Hire a trainer: In addition to a mentor, hire a coach (if you have the opportunity and funds). The mentor may be great help. The coach is professional and will help you develop your own, authentic management style.

Warnings

• Don't try to do your people's work. There is an old saying: “If you want something done well, do it yourself.” Forget it. Remove it from your mind. This will backfire. If you want to do something well, find the right person and motivate your employees. If you try to be in everything, then soon you will no longer be able to do anything well. Your job is to guide.
• Maintain the confidentiality of your employees (if possible): In some cases this is not possible (some issues related to human resources), but if someone comes to you with a problem, be very careful with your secrets. It will only be a reason to destroy your reputation.
• You must be willing to work longer hours - that's a fact. You are now a mercenary, and you will do what needs to be done to get the job done. Management does not have bonuses and benefits like employees, but on the contrary, they have additional responsibilities.
• Never badmouth an employee in public.

And speak out. His vocabulary, which he hands over to you is an invaluable weapon against himself, and something accidentally dropped can become a very powerful argument both in belief and in persuasion.

Make an adjustment - take a pose that is mirrored or similar to the pose of your interlocutor, and synchronize your breathing, either with his breathing and gestures. This will help you subconsciously; he will not resist your arguments, because at the subconscious level you will copy him.

Video on the topic

Useful advice

Do not use direct statements - push the person to realize the need for certain actions, because they are a priority for him.

Ability to get along with everyone common language and influencing other people's opinions is characteristic of charismatic individuals. To keep the situation under control and achieve what you want, start communicating correctly.

Gain favor and trust

Be positive and smile. Give your interlocutor an initial positive opinion of yourself. Always a pleasure to deal with optimistic person, cheerful and cheerful. Such a person easily forgives shortcomings and happily provides assistance when necessary.

Be attentive to others and show interest in other people's achievements. Do not skimp on sincere compliments, emphasizing the real advantages and merits of the person from whom you expect participation. Every person strives for trusting relationship and wants to gain recognition from others. It's nice to know that personal achievements did not go unnoticed. Evaluate positive traits, emphasize someone else’s exclusivity and they will try to help you from the bottom of their hearts.

Use authority and persuasive arguments

Be convincing in your speech, use unconditional arguments. Provide expert opinions and verified facts. Use life and experience in conversation successful people. Strive to achieve full trust to your personality.

When making a request, pay attention to arguments in which there is mutual benefit for both parties. Create common goals, shift the emphasis from your own benefit to personal benefits for the person from whom you expect assistance. Learn to motivate people by using their strengths and weaknesses. Achieve agreement on small things, gradually moving the topic to a situation that is important to you.

Always have your point of view and don't let it influence you psychological pressure. Strong man capable of crushing the will of those around him with his character, life principles and belief in one’s rightness.

Eliminate possible difficulties and doubts from the interlocutor’s mind. If your request obviously implies factors unfavorable for your partner, do not argue or hide them from the person. Agree with your opponent’s opinion, but systematically move the conversation away from negative side in a positive direction. Present the perceived downsides of collaboration as potential for future growth and necessary life experience.

Video on the topic

If you dream of learning how to manipulate others, you should not start with hypnosis and mind reading. There are more simple ways. Remember the words of the song from the old children's TV movie “The Adventures of Pinocchio”: “... a braggart doesn’t need a knife, you sing to him a little and do whatever you want with him!” This is one of the illustrative examples using the method of covert manipulation, which is even described in scientific works. From the point of view of human psychology, the problem of how to manage people can be solved with the help of special techniques that anyone can master.

How to control another person's thoughts?

The best way to get a person to act on your orders is to impose a certain way of thinking on him. But the opponent must be sure that he thinks on his own, and not at your direction. To achieve this result, you can use one of the well-known manipulation techniques: flattery, intimidation and playing on weaknesses.

It's no secret that by praising a person, you can win him over and make him your ally. Flattery is a very effective weapon, but it must be used wisely. You should be very sincere in your words, ensuring that the person believes you with all his heart.

Intimidation will only work if you can make a person fear not you, but his own. That is, you should not act through threats. You need to find a person’s hidden fears and little by little “feed” them.

Playing on weaknesses is perhaps the most commonly used manipulation technique. After all weak points All people without exception have it. The difficulty is to detect them. To do this, you need to be patient and observe the object for some time, and then use the information received.

Psychologists are often asked whether a person can be controlled remotely. Experts say that if you learn to use the techniques described above correctly and force your opponent to think the way you need, then this is quite possible. After all, even being far from you, a person will act according to your will, and absolutely voluntarily and without unnecessary interference on your part.

How to manage people - secret technologies

In the arsenal professional psychologists there are many more effective management techniques that little is known about ordinary people. Here are some of them:

• ask for more - deliberately increase your demands on your opponent, and then gradually give in, creating the illusion in the person that you are doing him a favor;
• to become as close as possible and inspire trust on an unconscious level, call your interlocutor by name as often as possible and copy his actions and words;
• complicating the task - first ask the person to do something insignificant for you, the next day something more difficult, etc., until you get the actions you need from him.

How to manage people at work?

The ability to manage people will be especially useful for a manager who has recently taken office. Do manipulation in professional field has its own characteristics. The most important thing here is to find your own approach to each subordinate, without leaving the role of an authoritative boss. For this.

Managing people has quite broad concept and boundaries. This could be knowledge about how to properly manage people at work, in production, in some department, on a corporate scale, etc. public organizations, in relationships between colleagues, business partners, in seller-buyer relationships or, for example, in a family, among neighbors, friends and acquaintances.

In any situation and relationship there may be some influence of a person who has the ability to control others.

Psychology of people management

Knowing how to manage people provides a person with additional quite serious opportunities that can be transformed into material gain or moral satisfaction.

There are many examples of this if you look around carefully. Thus, the most popular and rich politicians are those who know how to manage well, or even manipulate others.

It is this skill that brings a politician to the pinnacle of popularity, which he can already successfully use, sell or exchange.

However, examples of manipulation can also be observed in settings that are more familiar to everyone, for example, in family relationships. Everyone is familiar with the situation when a child can influence his parents by throwing a tantrum among passers-by on the street. At the same time, he will receive everything he asks for.

Many people have an innate ability to manage, and some need to learn this art in order to use it effectively and discreetly for your own purposes.

The psychology of people management is a whole science that is studied by everyone who wants to succeed in their career, personal life, as well as for those who want to quietly and successfully manage people in personal relationships.

Plus and minus

It is not always worth putting a minus sign to the words “management” and “manipulation”. After all, these actions are aimed at obtaining a result that would satisfy us, but these are not always bad goals.

Management may concern professional relationships in a team, or relationships between people in love.

In the formation of good family relations or unexpected situations in the company unfamiliar people, it is those people who always know how to manage themselves and their partners who always stand out and achieve the maximum.

With the help of manipulation, you can achieve both bad and good goals. It goes without saying that in this case different cases the people from whom this is sought will experience either comfort or discomfort, and maybe even disgust.

As with any object that creates in good hands, and destroys in evil hands, the art of managing people in everyday life or at work will either make a person desirable and popular, or they will quietly hate him if he puts pressure on feelings of guilt or fear and gets his way blackmail, threats and deception. Everyone chooses the limits of manipulation according to their own conscience.

Management Rules

• Train

You need to thoroughly understand for yourself that all the rules of manipulation require regular application. It’s like with magicians: until the technique is perfected to the point of automatism, it will not bring the performer either the desired result or pleasure.

Therefore, to achieve perfection in the art of management, regular repetition of the basics is simply necessary.

• Don't be shy and don't be afraid

Many people who have overcome resistance and decided to use this skill in practice are held back by fear. There are also special techniques to overcome it.

The simplest one, which experts advise, is to imagine effective results and future success that can be achieved by overcoming fears. The motivation to gain confidence in this case increases significantly.

• Find Charisma

It's no secret that charismatic individuals have a huge influence on people. Charisma is inner strength and the beauty of a person is his energy and uniqueness, which distinguishes the owner of this feature from others. All famous and famous people who influenced or influence destinies, this cannot be taken away.

Charisma made dictators adored by their people, and ordinary people with shortcomings - idols. If you find such a unique feature in communicating with other people and start using it in time, then achieving success in managing people will only be a matter of technology. This could be a charming smile, beautiful posture, certain turns of speech.

• Position your interlocutor

Having set a goal for yourself - influence, you need to win over your interlocutor so that he feels comfortable in communication. Be next to him in an open, comfortable position similar to his, deliberately repeating his gestures and words.

Thus, from the first minutes it is possible to position a person for understanding and possible manipulation. Next, you need to observe the gradual relaxation of a person by his behavior and postures, approving his actions, leading him to make his own decision, but one that is necessary for the manipulator.

As you know, people often listen to interlocutors who are very similar to themselves. As a result, having achieved visible similarity and established trust with the interlocutor, you can notice that now he begins to unconsciously copy your behavior, that is, takes an example from the authority he has just created.

• Find out more about the interlocutor

Having reached a position where a person is ready to unconsciously support the manipulator, it is necessary to find out from him how he makes decisions, what criteria he puts forward for their approval. This is what successful salespeople do, manipulating knowledge about the client, which can be obtained by winning him over in already known ways.

Using this knowledge and wrapping it in a beautiful wrapper, you can present the information received in such a way that the client simply has nowhere to go as soon as he buys the offered product. There is another side to this: anyone who wants to manage people must be able to listen to them. Many people love to talk about themselves. Use it.

• Believe in your own words

In order to influence your interlocutors so that they believe in what is presented to them as good, you need to state it convincingly enough, and for this you need to believe in it yourself. You need to be prepared for disharmony in your soul if the information you are trying to instill does not correspond to the truth, and this is difficult or unusual for you to do.

In other words, if a person does not believe in his words, then it will be difficult for him to inspire others by offering them any idea. There is a belief that a person can withstand any “how” if he clearly understands the “why”.

• Gratitude

Having reached the desired goal, and hoping for further achievements and victories, it is necessary to express your gratitude to people so that they feel important and indispensable. Gratitude really does wonders and even sometimes replaces material rewards.